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CULTURAL COMPETENCY FOR MEDICAL PROFESSIONALS
WORKSHOP
DESCRIPTION:
In U.S. hospitals today, health-care staff and patients reflect the increasing diversity of the nation's population. Health care providers encounter multiple cultural expectations regarding patient care, manager/employee relationships and different communication and conflict styles. This workshop will enhance your ability to provide effective and culturally sensitive care to diverse patient population and colleagues. We offer a unique form of training that provides identifiable and usable skills, including:
FOR PRACTITIONERS AND MEDICAL/DENTAL STUDENTS:
Tools to interact more effectively with people of different backgrounds
Ability to identify potential conflicts before they happen and ways to handle the stresses that undermine effective performance.
Understand one's own underlying cultural assumptions and how they impact patient care and interactions with other medical staff.
Giving Effective Feedback.
Learn the “unwritten rules” for success.
Reduce mishaps caused by conflicting cultural interpretations.
Giving and Receiving Effective Feedback and Directions.
FOR MEDICAL MANAGERS
Performance Management for a Diverse Nursing Environment.
Teambuilding Training for Supervisors and Managers.
Managing Cross-Cultural Conflicts.
Building Diverse Patient Care Teams.
Skills for Managing a diverse nursing environment.
Competencies for Cross-Cultural Leadership.
Understanding the role of power/status in manager/employee relationships.
